Optimize each client’s use of the line of credit within an assigned portfolio whose lines of credit range of $2.5MM+ by acting as a floor plan subject matter expert to their portfolio of clients
Achieve goals and performance targets as set by the company by regularly engaging with clients in person and virtually by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation
Identify, manage and resolve interdependencies, issues and conflicts with clients
Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations
Collect and analyze client financial information and various internal reports and dashboards to assess and monitor and address dealer performance as appropriate to drive growth and manage risk
Proactively identify key risks and ensure appropriate risk mitigation plans are in place
Play an active role in managing internal and external stakeholder expectations
Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company
Support the Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts
Document in Salesforce all activities and client interactions as required by the company
Cultivate Cox Automotive cross business unit relationships and opportunities
Serve as ambassador for CAI and NextGear Capital through industry involvement and support of brand equity initiatives
Collaborate with colleagues on the Portfolio Management and Sales teams to drive growth of new accounts into the commercial space from our base of existing clients and prospective clients
Manage project initiatives as assigned and drive and measure progress to remain on the critical path to completion
Create, lead, participate in, and support other projects and initiatives as required
Perform all other duties as assigned.
Requirements
10+ years’ relevant work experience along with a BA/BS degree
Candidate can also have a combination of 8+ years’ relevant work experience and a Master’s degree, 6+ years and a PhD, or 14 years of experience without a degree
Extensive knowledge of the automotive industry (various sectors)
Extensive knowledge of the finance industry (various sectors)
Strong financial acumen with working knowledge of key financial tools and terminology
Strong presentation, verbal, and written communication skills
Strong interpersonal skills with the ability to interact with clients and collaborate with internal team members and external partners at various levels within the organization
Strong time management skills with the ability to manage deadlines
Strong negotiation and collection skills
Strong analytical and problem-solving skills
Ability to work independently and in a remote environment
Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave