Group Account Director

Role Overview

• Lead a portfolio of global client partnerships, acting as the senior advisor and escalation point while building long-term, trusted client relationships.
• Shape and drive the strategic direction and activation of global partnership programmes, ensuring sponsorship assets are translated into impactful integrated marketing platforms.
• Drive commercial growth across the client portfolio, identifying opportunities to expand partnerships, increase scope and unlock additional revenue streams.
• Lead, mentor and inspire our global client leadership teams, ensuring excellence in delivery across all workstreams while fostering collaboration, accountability and professional development.
• Establish and maintain the highest level of client service standards and processes for the client leadership teams, globally.
• Maintain a detailed understanding of your client contracts to enable proactive delivery of services, renewal and growth opportunities.
• Collaborate closely with internal stakeholders to pursue strategic growth opportunities, including pitches and new business initiatives.
• Champion innovation by challenging and evolving agency-wide activation strategies to keep at the forefront of sports marketing and client leadership.
• Lead annual budget planning and contracting with the clients, including internal budget setting, resource allocation, utilisation management and regular financial reporting.
• Drive overall client satisfaction, retention and growth, including leading client feedback processes such as CSAT reviews and stakeholder interviews.
• Work closely with the executive leadership team while representing Right Formula with credibility and professionalism internally and externally.

Requirements

• 12+ years in relevant global agency or client-based experience in the sports and entertainment industries.
• Deep knowledge and expertise working across the Formula One ecosystem is essential, with additional motorsports and sports experience highly desirable.
• Strong expertise in sports partnership marketing, including integrated campaign development and global hospitality programme delivery.
• Demonstrable experience strategically growing client accounts and nurturing professional client relationships at C-suite level.
• Significant experience managing large, multi-faceted global teams and multiple accounts.
• Experience establishing and implementing client service frameworks and operational processes across large teams.
• Strong financial management skills, including budget planning, account profitability and resource allocation.
• Demonstrable experience applying performance metrics and evaluation frameworks to measure success.
• Outstanding communication and relationship-building skills with the aptitude to foster long-term relationships.
• Highly organised, with the ability to manage multiple projects across varied work streams.
• Advanced proficiency in Microsoft Office (PowerPoint, Excel, Word) and experience using project management tools and operational systems.

Benefits

• Hybrid working model
• Flexible hours with core working hours between 10:00 – 16:00
• Discretionary bonus scheme
• Gym & Retail Discounts
• Enhanced Employer Pension contribution
• Mental Wellbeing Day & Volunteer Day in addition to annual leave
• Sabbatical Leave in conjunction with long-service
• Employee Assistance Programme
• Remote working model
• Flexible hours with core working hours between 10:00 – 16:00
• Medical, dental, vision and short-term disability from date of hire
• Health savings account with company contribution
• Discretionary bonus scheme
• Enhanced Employer 401k contribution
• Mental Wellbeing Day & Volunteer Day in addition to annual leave
• Sabbatical Leave in conjunction with long-service
• Employee Assistance Programme
• Individual training budget
• Work From Anywhere Program