Responsible for delivering impactful technical product presentations.
Deliver field training seminars at customer sites (classroom and hands-on) as necessary.
Set up for all training seminars (order sample materials and literature, prepare settings, prepare PowerPoint).
Confidently and effectively conduct presentations.
Conduct project demos and job starts in the field as needed.
Support TMs and retail customers with scheduled (PK) product knowledge training.
Responsible for educating TMs in an effort to drive sales.
Work with the Shaw Industries TMs on a rotational basis as needed.
Support customers with job walks: site evaluation for technical recommendations and investigation of job claims as needed.
Host customer events and customer dinners.

Minimum (2) years flooring installation experience is essential: tile & stone installation systems, concrete repair systems, flooring adhesives.
Preference for technical and customer support function/experience.
Must be a confident and effective presenter – able to effectively train, and present to large groups.
Must be able to develop/create PowerPoint Presentations for the seminars, architectural presentations, contractor clinics, etc.
Must be knowledgeable in Word, Excel, and Microsoft Outlook, and PowerPoint.
Demonstrates good mechanical and hands-on skills.
Ability to prioritize, schedule, and handle multiple tasks.
Self-motivated and passionate about the industry.
Self-starter possessing the ability to work independently and with minimal supervision, and able to work as a team.
Bilingual in English and Spanish is advantageous.
Must be able to work occasional overtime and weekends.
Must be able to lift to 70 pounds with a carrying capability of 55 pounds.
Ability to stand, sit, and walk for extended periods of time, occasionally kneeling and bending.
Must reside within region.

Tile and Totalworx Manager

Key skills