Assistant Pool Manager

Role Overview

• Oversee daily pool operations, including cleanliness, water quality, safety protocols, and guest readiness.
• Supervise lifeguards and pool attendants, ensuring they are well-trained, well-equipped, and consistently performing required duties.
• Maintain accurate logs of pool attendance, water testing, incidents, and maintenance activities.
• Ensure all pool equipment and systems are regularly inspected, properly maintained, and promptly repaired when needed.
• Address guest questions, concerns, and complaints promptly and professionally, ensuring a positive and safe pool experience.

Requirements

• High School Diploma or GED
• Experience overseeing pool operations and leading guest-facing teams in a hospitality or resort environment
• Strong knowledge of pool safety protocols, water chemistry, and basic pool maintenance
• Ability to train, coach, and develop staff in safety procedures, service standards, and emergency response
• Exceptional guest-service mindset with the ability to resolve complaints quickly and professionally
• Strong organizational and time-management skills to coordinate staffing, inventory, and daily operations
• Ability to remain calm and make sound decisions during emergencies or high-pressure situations
• Experience managing Food & Beverage operations in a pool or outdoor environment is a plus
• Proficiency in maintaining cleanliness standards and overseeing setup/breakdown of pool areas and cabanas
• Capability to collaborate with multiple departments, including Security, Engineering, and Housekeeping
• Ability to enforce rules and safety guidelines consistently while maintaining a friendly, welcoming presence
• Basic administrative skills, including documentation, reporting, and familiarity with scheduling or POS systems.
• Must be at least 21 years of age.
• Valid Clark County Health Card
• Valid Alcohol Awareness Card (TAM Card)
• Valid Non-Gaming/Sheriffs Card