Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring.
Provide customer satisfaction in all areas of sales and service.
Direct and manage employees and promote a positive team spirit and motivate employees to reach goals.
Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
Set expectations and communicate regularly.
Conduct regular store meetings.
Evaluate in written and verbal formats through performance development plan (PDA).
Hold associates accountable for positions duties, training and development.
Responsible for store operational and maintenance requirements.
Accountable for all inventories, finances and other assets within the store.
Must comply with purchasing policies and control expenditures.
Ensure policies and procedures are communicated and followed.
Work with District Manager (DM) to set goals and administer a plan to increase store volume.
Maintain and make suggestions of adjustments to inventory levels.
Responsible to work our Grass Roots marketing programs to promote the store within its market.
Interview and hire sales associates with the help of DM and/or Human Resources representatives.
Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
Exercise confidentiality.

Retail Store Manager

Key skills