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Salesforce QA/Testing Analyst at PCG Consulting Group International | JobVerse
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Salesforce QA/Testing Analyst
PCG Consulting Group International
Remote
Website
LinkedIn
Salesforce QA/Testing Analyst
Illinois, United States of America
Contract
3 weeks ago
$55 - $65 USD
No Visa Sponsorship
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Key skills
Cloud
Salesforce
About this role
Role Overview
Execute unit, integration, and regression testing for Salesforce Service Cloud workflows and configurations
Support and coordinate User Acceptance Testing (UAT) with HR stakeholders
Identify, document, and track system defects and configuration issues
Manage defect tracking and collaborate with Salesforce administrators and developers to resolve issues
Validate workflow logic, approval processes, routing rules, and automation
Assist with release readiness and production deployment validation
Conduct root cause analysis for production defects or system issues
Maintain test documentation, test cases, and testing artifacts
Requirements
3–5 years of Salesforce testing or QA experience
Hands-on experience testing: Salesforce workflows and automation, Case management systems, Salesforce Service Cloud environments
Experience with test case creation, defect tracking, and QA documentation
Strong analytical, troubleshooting, and problem-solving skills
Ability to work in fast-paced enterprise environments with frequent system updates
Tech Stack
Cloud
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