Lead the efficiency of technology usage for Diller Teen Fellows and the Diller Teen Tikkun Olam Awards.
Act as the primary administrator for Salesforce, managing user profiles, permission sets, and security settings to ensure data privacy across global regions.
Execute regular data audits and "cleanup" sprints to maintain a high standard of data hygiene.
Build and maintain sophisticated dashboards and custom reports that track program recruitment, alumni engagement, and award applications.
Manage integrations and specific packages, including Enrollment RX for applications and Pardot for automated marketing/email campaigns.
Serve as the internal Subject Matter Expert (SME) for Google Workspace, Monday.com, and Formstack, optimizing workflows to reduce manual data entry.
Manage the front-end of our WordPress-based websites; this includes updating seasonal content, ensuring plugin stability, and managing SEO metadata.
Proactively research and propose new software solutions or automations that solve recurring "pain points" for the program teams.
Act as the technical translator between our internal staff and the host IT departments (JFBA/JFNA).

Work experience with Enrollment RX and Pardot preferred
Proficiency with Microsoft Office Suite and Google Workspace
At least 1 year of experience working with content management systems such as WordPress
Strong communication and customer service skills
Ability to manage multiple tasks and prioritize effectively
Ability to help identity and manage outside contractors as needed
English fluency required; knowledge of Hebrew is a plus

Excellent benefits — medical, dental, vision, vacation, sick pay, holidays (including Jewish), and retirement plan.

Senior Specialist, Technical Solutions

Key skills