Assist in managing the administration of licensing processes with 3rd party vendors and consulting companies working with Verisk customers
Advise on the practices and processes involving 3rd party vendors, assist in developing and improving standard processes to maximize contracting efficiency and effectiveness
Manage amendments to licenses when working with 3rd party vendors
Draft and negotiate licensing contracts as necessary
Work with various levels of management and departments including: Law Department, Business and Product areas, Sales, Finance, Accounting, Internal Audit, Customer Service
Manage and increase strategic integrations of ISO & Verisk products with technology vendors and reporting results and revenue to Verisk departments
Monitor and resolve intellectual property compliance issues on the internet, marketing materials and various media
Support and/or manage other compliance functions related to vendor licensing
Build and maintain positive relationships both internally and externally, to help ensure customer satisfaction for the purpose of maintaining or growing their revenue base with ISO/Verisk
Assists Relationship Managers and Team in executing goals, exhibiting a strong team participation
Assist the VSA Team in other areas including:
Participate in the research, design and implementation of new products and services that meet customer needs
Research market and industry trends
Requirements
College degree and 5+ years’ work experience
Law degree preferred
Experience in P&C Insurance claims, underwriting or operations strongly preferred, preferably with solutions and services to policy administration, software, technology and consulting vendors servicing Insurance Carriers and MGA’s
Experience with licenses, contracts and negotiations
Experience with contract lifecycle management software, and customer relationship management software (i.e. Salesforce)
Experience with process improvement methodologies, project management and business metric reporting
Familiarity with ISO & Verisk products strongly preferred
Familiarity with internal audit and/or intellectual property issues process desired
Experience in compliance with process and procedures
Strong communication, interpersonal, negotiation, organizational, research and analytical skills.
Must have demonstrated ability to develop and maintain effective relationships with internal and external customers including handling difficult and complex customer issues and related projects.
Must be able to work under pressure and reliably adhere to sensitive timelines often impacting customer revenue and product implementation timelines, with the ability to prioritize effectively and collaborate daily across multiple individuals or business areas to solve problems.
Must be able to perform essential job duties with or without reasonable accommodation.