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Customer Service Agent at Rentokil Initial | JobVerse
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Customer Service Agent
Rentokil Initial
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Customer Service Agent
South Africa
Full Time
15 hours ago
No H1B
Apply Now
Key skills
Communication
About this role
Role Overview
Provide professional customer service through your learnt understanding of business services, products and procedures
Manage the client’s expectation for the next steps
Resolve as many issues as possible for the first time
Handle Customer Service Complaint Handling Web & Chat Outbound Customer Feedback
Requirements
Tertiary Education in a related field advantageous
Minimum of 5 years experience in a similar role
UK Customer Call Center experience essential
Evidence of sufficient experience to demonstrate ability
Strong values in customer service
Good initiative and judgement skills
Team player
Customer Focus: excelling at customer service & able to build rapport
Familiar with Data Protection Act
Communication skills: both verbal and written including excellent telephone manner
Ability to work in a hybrid environment
Benefits
Hybrid Working
Equal Opportunity
Rentokil Initial is committed to achieving Diversity and Equity across the business.
Apply Now
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