Supply Chain Coordinator

Role Overview

• Maintain accurate demand forecasts, including safety stock levels, based on usage trends, supplier performance, and site feedback.
• Raise and manage Planned, Ad-Hoc, Daily Express, and Standard Purchase Orders for multiple product categories, including manual input and system-based ordering (e.g., Mezze, M3, ARNL).
• Set up and update new parts in the system, ensuring complete and correct data, including WH/Ad hoc spare parts and boiler refurbishment components.
• Coordinate supplier confirmations, deliveries, and manage order commitments; handle closing lines and update stock order forms weekly.
• Conduct stock safety checks for “on hold” parts, resolve delays by liaising with suppliers, and flag shortages that could impact operations.
• Perform Spares & Run Rates analysis, identifying part errors (e.g., wrong statuses, missing prices) and resolving NCRs via root cause investigation.
• Coordinate import management and ensure adherence to lead times and customs requirements.
• Monitor and improve forecast accuracy using tools and data from CMA quantity adjustments, cycle counts, and Costa reports.
• Maintain supplier portal orders (e.g., SCHAERER) and support new supplier onboarding with accurate record setup and validation.
• Provide cycle count support and lead stock audits in collaboration with warehouse teams and depot visits.
• Participate in auto-replenish meetings to adjust forecasts and meet JA ordering targets.
• Act as a point of contact for internal team leaders, customer inbox management (SCS), and external order queries (e.g., Costa, CA, JA, TJAs).
• Collaborate cross-functionally with Procurement, Warehouse, and Finance for seamless operational flow and reporting.

Requirements

• Excellent analytical and data interpretation skills, especially in stock level and forecast management.
• Proficiency in ERP and forecasting tools (e.g., M3, Oracle, SAP, Excel).
• Strong supplier management skills, with experience in PO creation, tracking, and resolution handling.
• Proven ability to manage multiple complex priorities with high attention to detail.
• Proactive and resilient approach, comfortable with fast-paced environments.
• Ability to identify and resolve NCRs and errors related to pricing, part status, or system misalignment.

Tech Stack

• ERP
• Oracle

Benefits

• 25 days of annual leave plus bank holidays
• Life assurance equivalent to 2x your yearly salary
• Five weeks of occupational paid sick leave for added security
• Extended leave policy for greater flexibility
• Free parking at our Head Office and other depot locations
• Unlimited coffee and tea to keep you refreshed
• Clear career progression paths with development opportunities
• Strong leadership support to help you thrive
• Employee recognition scheme to celebrate your contributions
• Mental health and wellbeing support, including access to mental health first aiders