Provide dynamic, proactive administrative support to leaders at the Sr. Vice President level and above
Manage the daily operations of our administrative support teams
Oversee business or functional-area administration teams to ensure overall adherence to corporate standards and business processes
Act as the point of contact between the executive and both internal and external customers while providing an exceptional level of customer service
Direct incoming calls, correspondence, and voice messages
Accurately maintain calendar details and manage scheduling
Coordinate meetings and appointments for the executive
Provide timely reminders and ensure stakeholder awareness in support of executive activities
Compile executive communications and presentations
Liaise with key stakeholders in various departments to ensure all executive needs are met
Coordinate domestic and international travel to include visa and passport requirements
Support large events, tradeshows and galas
Identify improvements in executive office processes
Manage office operations related to executive teams, including vendor management and purchase requests
Support budget tracking and financial documentation for the executive office
Requirements
High school diploma or equivalent
1+ years of relevant experience in an Executive Assistant support role
3+ years of relevant experience in an Administrative Assistant support role
Advanced in Microsoft Office Suite (Word, Excel, Outlook, Teams, OneNote and SharePoint Online), Travel and Expense Platforms (such as Concur), and Project Management Applications (such as Smartsheet)
Foundational knowledge with Ticketing Systems (e.g. Service Now), Enterprise Performance Measurement (EPM) Software (e.g. Workday Adaptive Planning), Enterprise Resource Planning (ERP) Systems (e.g. Cost Point), Customer Relationship Management (CRM) Software (e.g. Microsoft Dynamics)
Proven interpersonal communication skills with personnel at all levels internal and external to the organization, including foreign and military officials
Ability to interpret the intent of available guidelines and use considerable judgment in applying them to individual situations
Ability to solve a variety of problems of moderate scope and complexity, and contribute to the completion of projects and goals
Ability to efficiently manage schedules, prioritize tasks, and organize activities to ensure the executive's time is used effectively
Strong verbal and written communication for interacting with high-level executives, customers, and team members, as well as preparing reports, and other correspondence
Proficiency in anticipating issues, developing solutions, and handling unexpected challenges with resourcefulness and efficiency
The ability to quickly learn new software and systems relevant to the executive's needs
Capability to handle sensitive information with the utmost confidentiality and discretion, ensuring that private company matters are safeguarded
Comfortable working under pressure and handling high-stakes situations with poise
Advanced knowledge of administrative practices including preparing expense reports and purchase requisitions and coordinating meetings, events and travel