Key skills
PythonSQLAIMachine LearningCommunication
About this role
Role Overview
- Apply data science and AI to uncover systemic drivers of executive escalations
- Design and deploy models that structure unstructured case data
- Automate postmortem analyses and surface root causes
- Translate complex datasets into executive-ready insights
- Partner cross-functionally with Product, Engineering, and Operations
Requirements
- Strong foundation in data science, statistics, or a related quantitative field
- Fluent in SQL and Python
- Experience working with large datasets
- Ability to build and deploy machine learning or AI-driven models
- Strong communication skills for technical and executive audiences
- Detail-oriented and intellectually curious
- Ability to influence stakeholders and thrive in cross-functional environments
Tech Stack
- Python
- SQL
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- mental health program