Deliver highest quality service to customers in Asia by handling customer requests in a timely and professional manner
Responsible and accountable for the resolution of order-to-cash process problems and effective communication to all involved parties
Participate in Internal and external audits
Capable to serve strategic and important customers
Check accuracy of Customer Master Data in the SAP system
Handle and resolve customer complaints
Monitor payments and support Finance with the calculation of rebates
Ensure mutual exchange of information between customers, sales and other internal departments

Customer Service Specialist

Key skills