Key skills
WorkdayCommunication
About this role
Role Overview
- Execute daily HR processes including background checks, onboarding, offboarding, attendance management, allowances, employee assistance programs, and other HR activities
- Manage statutory programs such as National Health Insurance, Labor Insurance, and Labor Pension
- Provide payroll‑related data including overtime, leave, allowances, and dependent information
- Act as the first‑line HR contact, responding to inquiries regarding HR policies, procedures, and processes
- Provide accurate and timely HR guidance to employees and people managers
- Utilize HR systems such as SmoothHR, Workday, HR Case Management Tool, and employee learning system
- Support compensation and benefits surveys and government‑required reporting
- Assist in HR initiatives, process enhancements, and continuous improvement activities
Requirements
- Bachelor's degree in Human Resources or a related field
- Minimum 5 years of HR Operations experience
- Strong knowledge of Taiwan labor laws
- Excellent communication, interpersonal, and customer service skills
- High attention to detail with strong analytical and problem‑solving abilities
- Ability to work independently and collaborate across teams
- Proficiency with HR systems (Workday experience is a plus)
- HR certification is a plus
- Good command of spoken and written English
Benefits
- Employee assistance programs
- Professional development opportunities
- Health insurance
- Retirement plans