Understand the product and our offering to upgrade their knowledge and technical skills.
Manage the daily operations and perform the daily data quality checks to ensure quality.
Content verification and analysis to ensure accuracy and integrity.
Management and processing of third-party related content and processes.
Manage client queries in an efficient and timely manner for issues related to the contributed content accuracy, until resolution.
Work in collaboration with our project partners to ensure exchange of information and seamless implementation of our solution.
Participate in client data validation and testing.
Regular review of existing procedure and suggest enhancements that support accuracy and integrity of the content.
Building and validating MIS reports for task management.
Test production environment for the purposes of testing existing processing of content prior to every software deploy.
Escalate issues in a timely manner and ensure follow up and resolution.
Take a pro-active role with content testing of data in new products.
Ensure up to date training on all existing and new process changes or additions that impact production and quality of content.
Build expertise relating to content.
Expertise in analyzing content to make accurate and informed judgement when validating anomalies or escalating issues.

Attention to detail
Ability to work to tight deadlines
Excellent problem-solving skills
Experience in communicating with external clients
Experience and knowledge working with Microsoft Excel
Understanding of the Financial Markets/Equity Business is required.
Knowledge and experience in financial information services industry advantageous.
Knowledge of Securities Finance is preferable.

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Operations Specialist

Key skills