About this role
Role Overview
- Manages and controls the resources required to deliver the contracted services to clients
- Investigative work to seek effective business solutions and organises their implementation
- Liaises regularly with service providers and users to review and improve performance
- Responsible for identifying the need for and initiating corrective action
- Build and maintain customer relations and satisfaction
- Analyzing risks and keep the risk register updated
- Oversee and review all staff activities and guide them in managing time and deliverables
Requirements
- NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Business/Commerce OR NQF 4: Grade 12
- 5 years experience in IT Operation Management OR Grade 12 & 7 years experience in IT Operation Management
Benefits
- Ability to work extended /long hours as and when required
- Valid Drivers license