Guide families and clients through first conversations about in-home, non-medical care
Connect with potential clients primarily by phone, also through email, chat, and text
Engage with clients, build trust quickly, meet daily outreach and conversion goals
Handle both inbound and outbound calls (typically 80-95 per day) while maintaining quality
Attend appearance-required virtual training period (Monday through Friday, 9:00 am–5:00 pm Central Time)

3+ years of phone-based sales or customer service experience (inbound and outbound)
Bachelor’s degree or equivalent professional experience required
Experience in a high-volume call center environment
Thrive in a metrics-driven environment motivated by meeting goals and earning incentives
Empathetic communicator balancing compassion with confident sales execution
Experience working remotely, managing time effectively, staying connected to a virtual team
Experience in home care, healthcare, or senior services is a strong plus

Equity and 401K with up to a 4% match
Medical, dental and vision coverage including a zero cost plan for employees
Short Term Disability, Long Term Disability and Life Insurance are fully employer paid
Voluntary additional Life Insurance option
Generous time off program
Employee Assistance Program
Bonus structure based on achievement of monthly sales targets

Sales Representative

Key skills