Bilingual Sales Director, Group Benefits – Eastern Market

Role Overview

• Work closely with Account Executives on day-to-day concerns including handling escalated issues
• Relationship management with business partners both internally and externally
• Work collaboratively with regional service counterparts to ensure customer needs are exceeded
• Achieve business objectives and execute quarterly regional business plans as rolled out by the Vice President, National Accounts Sales
• Provide leadership and coaching to your sales team to drive performance and achieve business objectives
• Maintain and strengthen relationships with consultants and customers, to achieve annual sales, persistency, and other targets
• Manage the sales process from request for proposal to finalist presentation
• Work closely with consultants, customers, and client relationship staff to ensure customer satisfaction through our new business implementation process and ongoing account management
• Promote additional products and services with consultants, customers, and regional service counterpart(s) to enhance client retention
• Maintain small caseload of large or complex clients, as necessary, to support their unique sales needs

Requirements

• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking need
• 15+ years of sales experience in the Canadian Group Insurance ideally in leadership
• Excellent relationship management skills
• Understand the business environment and consultants/customer needs to create competitive advantage
• Create alignment on opportunities to drive sales results and ensure retention of clients
• Work to ensure resources are deployed effectively to meet customer needs, and balance peaks and valleys in workload
• Build partnerships to seek opportunity for cross selling with consultants and customers
• Contribute to the development of new products and services by sharing ideas and concepts with the Vice President, National Sales, the Regional Service Leaders and head office
• Foster an environment of innovation and is open to the perspectives and ideas of others
• Highly effective sales skills and business knowledge are an intrinsic part of our culture and drive our success
• Employs a balanced approach to success, including regular measurement against aggressive and multi-faceted KPI’s
• Post secondary education or equivalent work experience
• Anticipate future consequences and trends accurately and recognizes and acts on strategic opportunities
• Committed to personal development and improvement
• Positively promote our Company’s Purpose & Vision by developing and maintaining relationships with industry related organizations, community leaders and community/volunteer organizations
• Act as a change agent and adopt a client centric approach
• Valid driver’s license and vehicle

Benefits

• Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Company-matching pension plan, share ownership program and additional investment options.
• Employee recognition programs, service milestone celebrations, employee discounts and more!
• We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.