Program Coordinator, Partnerships and Funding

Role Overview

• Under the direction of the Program Manager, the Program Coordinator is responsible for leading the community housing end of mortgage (EOM) file, with accountability for coordinating analysis, planning, and stakeholder engagement related to provider mortgage maturity.
• This includes the initiation, development and management of existing and new partnerships with diverse external stakeholders; the development and monitoring of complex contracts and service agreements; compliance reviews, analysis and submission of reporting requirements and deliverables to senior levels of government; negotiating budgets and costs associated with service contracts;
• Providing leadership in planning and decision making to support community housing sustainability as providers reach mortgage maturity.
• The role includes playing a leadership role in facilitating consultations with agency stakeholders and clients; resolving conflicts and problem solving with community agencies to develop solutions to improve service delivery and respond to emerging community needs or issues; supporting senior staff in the decision making process by conducting research, compiling and analyzing research findings, briefing senior staff, and writing Council reports and Branch Briefing Notes for budget preparation and issues management;
• Responding to requests and complaints directed to senior staff from the general public, City Council, internal City staff, community stakeholders and other levels of government.
• In addition to these responsibilities, the Program Coordinator will also support other special projects and strategic initiatives across Housing and Homelessness Services, contributing expertise in project coordination, analysis, stakeholder engagement and implementation planning to advance divisional priorities.

Requirements

• Completion of 3 year university degree in Arts, Social Work, Sociology or Criminology or related field
• Minimum of 5 years of experience in the homelessness services system, supportive housing or social services sector, directly related experience in the development or delivery of social services, including direct experience in planning, designing, implementing, funding and evaluating programs targeted to vulnerable, at risk, low income persons.