Supports Commercial Underwriting in the sales acquisition process.
Provides operations support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business.
Serves as the point of contact for agents in handling inquiries and requests.
Communicates with customers to request needed information and resolves problems.
Responsible for handling high volumes of transactions.
Effectively balances quality, and timeliness while working alongside the Underwriter to Manage a Book of Business.
Multi-tasks, prioritizes and manages daily work activities.
Organizes work based on AM/UW Huddles, recognition of Top Agents, and territorial differences.

Prior Commercial Market Insurance Industry experience as an Account Manager at an insurance carrier/agency required
Knowledge of Workers Compensation, Auto, General Liability, Property required
Functional knowledge of Commercial Lines rating experience
Strong Customer Service and Relationship Building skills
Effective Communication Skills / Written and Verbal
Good automation skills and strong technical ability
Professional Demeanor
Proficiency in Microsoft Word, Excel, and Power Point Software
Works Autonomously
Ability to shift work efforts quickly and make decisions in a fast paced environment

Account Manager – Commercial Media Arts & Entertainment

Key skills