Senior Manager – Employment Eligibility Contingency Programs

Role Overview

• Owns end-to-end global strategy, governance, and execution of Drug Free Workforce, Background Check and Employment Eligibility Contingency programs supporting FAA, safety-sensitive populations, union and non-union
• Ensures compliance with FAA/DOT drug and alcohol testing requirements, audit standards, and adjudication processes
• Establishes standardized global procedures for testing, results management, escalation, and case resolution
• Serves as leader for escalations and oversight, partnering with HR, Labor Relations, Legal, IT, and Business leaders
• Leads vendor strategy, contracts, performance, and service delivery for providers and MROs
• Ensures program maintenance for audit-ready documentation, reporting, and program controls
• Provides governance and oversight for background investigations and adjudication processes
• Oversees employment eligibility, citizenship compliance, and conflicts of interest employment screening requirements
• Ensures regulatory alignment across regions and business units
• Identifies gaps, risks, and opportunities for global standardization and automation
• Oversees Identification, assessment, and mitigation of regulatory and operational risk tied to employment eligibility in regulated environments
• Oversees internal and external audits and regulatory inquiries related to DFW and employment contingencies
• Oversees the development and support of global policies, controls, and monitoring mechanisms to ensure ongoing compliance
• Partners closely with Legal, Compliance, Security, HR Operations, Talent Acquisition, IT and Business Leaders
• Translates complex regulatory requirements into practical, scalable operational processes
• Oversees and provides guidance and decision support on complex adjudication and eligibility cases
• Drives process optimization, automation, and global consistency
• Establishes metrics, dashboards, and reporting to monitor program health and risk exposure
• Leads transformation efforts to mature programs from reactive to proactive governance models, leveraging technology solutions and innovation
• Leads and develops a team responsible for daily program execution and case management
• Builds capability and subject matter expertise within the team
• Creates, fosters and models culture of continuous improvement and collaboration

Requirements

• 5 + year of managing and leading high performing teams
• Experience in HR Operations, Compliance Operations, Security, or Regulatory Program Management
• Experience with large, global employers with union and non-union employee populations
• Experience leading and working in a cross functional and complex global environment, building relationships among a team through open dialogue, trust, accountability and empowerment and building strong relationships with internal and external stakeholders

Benefits

• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid time away from work
• Opportunity to enroll in a variety of benefit programs