Key skills
AI
About this role
Role Overview
- Drive operational excellence across claims processing
- Lead strategic and operational enablement for the Claims Center of Excellence (CoE)
- Develop and scale training frameworks for new hires
- Champion AI fluency and automation initiatives
- Partner with operations and technology stakeholders
Requirements
- 12–15 years of experience in claims and insurance operations
- over 5 years managing large teams
- driving transition management
- stakeholder engagement
- operational excellence
- proven expertise in quality governance
- compliance frameworks
- leading AI-driven digital transformation initiatives
- Bachelor’s degree required
- MBA or equivalent advanced degree preferred
Benefits
- incentive awards for your performance
- maternity and parental leave
- PTO
- health benefits
- best-in-class benefits