District Manager

Role Overview

• Oversee administrative and managerial functions at optometry offices
• Support VP of Operations for consistent patient and customer experience
• Daily oversight of office staff and operations
• Collaborate with leadership team on performance targets and budgeted goals
• Optimize staff scheduling for office employees
• Develop policies and procedures to ensure compliance
• Implement procedures for successful operations around payroll, billing, and scheduling
• Address employee relations issues
• Achieve business goals and profitability objectives

Requirements

• 5 years of experience as an Optician
• Relevant experience in optometry or retail optometry operations
• Ability to manage people, budgets, and operations
• Solution-oriented with the ability to manage multiple workstreams
• Ability to solve complex problems under pressure
• Strong communication and organization skills
• Ability to balance attention to detail with swift execution
• Willingness to travel between office locations
• Knowledge of performance evaluation metrics and principles
• Understanding of optimization of store operations and standards for success
• Ability to perform all aspects regarding optical prescriptions and measurements

Tech Stack

• Swift