Responsible for directing and administering the operational efforts of the banking center.
Ensures that established policies and procedures are followed.
Oversees provision of a full range of services to customers and prospective customers.
Trains, directs, and supervises lobby and teller staff.
Ensures banking center transactions, expenses, and profitability are in line with Bank standards.
Supervises work scheduling and workflow of daily routine operations.
Ensures banking center security by ensuring all security procedures are followed by associates.
Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements.
Conducts regular meetings with banking center employees to inform and train.
Completes orientation of new employees in overall banking center procedures.
Tracks individual progress and conducts performance appraisals.

Associate degree in business or a related field, or an equivalent combination of training and work experience.
Minimum three years related experience in a financial institution, with a minimum Of two years supervisory experience.
Thorough knowledge of Bank services and products.
Understanding of related legal and regulatory requirements.
Familiarity with Branch functions, policies, and procedures.
Strong interpersonal, leadership, and supervisory skills.
Well organized.
Ability to operate related computer applications and related business equipment.
Attention to detail.
Ability to maintain an effective and efficient workflow.

Banking Center Manager

Key skills