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Digital Operations Manager at ProfileTree - Web Design and Digital Marketing | JobVerse
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Digital Operations Manager
ProfileTree - Web Design and Digital Marketing
Website
LinkedIn
Digital Operations Manager
United Kingdom
Full Time
1 day ago
No H1B
Apply Now
Key skills
CRM
Leadership
Project Management
Stakeholder Management
Communication
Problem Solving
About this role
Role Overview
Oversee day-to-day operational performance across digital, web and client success teams
Identify operational bottlenecks and implement practical, long-term solutions
Develop and maintain operational documentation including systems, checklists and procedures
Work closely with senior leadership to support business planning and operational strategy
Help manage client expectations through accurate project scoping, processes and service delivery frameworks
Lead operational improvement initiatives from concept through to implementation
Foster a collaborative, high-performance culture across teams
Support recruitment, onboarding, staff development and retention initiatives
Monitor performance metrics and reporting to identify opportunities for improvement
Support project delivery by ensuring teams have clear structures, processes and resources
Continuously review and improve internal systems, processes and workflows
Requirements
Minimum 4 years’ experience in a similar operations, digital or management role
Proven leadership and people management experience
Strong organisational and operational planning skills
A proactive, solutions-focused approach to problem solving
Ability to identify opportunities for operational improvement and implement them effectively
Excellent communication and stakeholder management skills
Experience working with CRM systems, project management platforms and operational reporting tools
Strong attention to detail and ability to manage multiple priorities
Benefits
33 days’ annual leave (pro-rata)
Additional day’s annual leave for each year of service (uncapped)
Hybrid role
Staff development
Regular team events and activities
Apply Now
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