Business Operations Senior Manager

Description

About Mindspace

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. 

Why you’ll love working at Mindspace? 

Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long-term career opportunities globally. 

Who is the ideal Mindspacer?

You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. 

About the position

Mindspace is seeking a highly driven and entrepreneurial Business Operations Manager to be a force multiplier for our revenue growth. This strategic, high-impact role will focus on identifying, incubating, and scaling new revenue-generating initiatives while simultaneously optimizing the performance and growth of existing products.

Reporting directly to VP of Products & Business, you will be driving initatives from concept through to full-scale execution and revenue generation, working collaboratively across all levels and geographies of the organization. 

Key Responsibilities:

I. Strategic Initiative Identification & Incubation 

• Opportunity Sourcing: Proactively identify and evaluate white-space opportunities, new product ideas, and potential growth vectors that align with Mindspace's strategy and revenue targets.
• Business Case Development: Create rigorous business plans, financial models, and operational roadmaps for selected initiatives to secure internal alignment and resources.
• Incubation & Execution: Act as the project lead to develop and incubate approved concepts, managing the entire lifecycle from pilot program to initial launch and full-scale implementation.
• Revenue Accountability: Directly own the successful launch and initial revenue growth of all newly incubated initiatives.

II. Existing Product Optimization & Growth

• Performance Deep Dive: Analyze the performance of existing revenue-generating products, identifying friction points, inefficiencies, and areas for improvement (e.g., pricing, positioning, operational flow).
• Optimization Strategy: Develop and implement strategies and operational improvements to significantly enhance the revenue, efficiency, and customer experience of current offerings.
• Growth Driver: Work cross-functionally to execute growth campaigns and initiatives aimed at maximizing the profitability and market penetration of established products.

III. Cross-Functional Operations & Execution

• Global Project Management: Drive end-to-end execution of strategic projects, ensuring alignment and seamless communication across HQ teams and international field teams.
• Stakeholder Alignment: Act as the critical interface and revenue driver, coordinating the efforts of Marketing, Finance, Revenue Operations (RevOps), and Legal to ensure project success.
• International Collaboration: Work closely with our US, European, and Israeli country teams to understand local market needs, implement global strategies effectively, and track localized revenue performance.
• Operational Excellence: Establish and track key performance indicators (KPIs) and metrics for all initiatives, providing regular, data-driven updates and reporting to executive leadership.

Requirements

Requirements

• 7+ years of experience in a high-growth, operational, or strategy-focused role (e.g., Business Operations, Consulting, Strategy & Operations, VC’s, or Head of Staff).
• Proven experience in identifying, building, and scaling new business initiatives or products from 0-to-1.
• Demonstrated ability to use data and financial modeling to drive strategic decision-making and measure initiative success.
• Exceptional cross-functional leadership and project management skills; capable of driving execution and results without formal direct-report authority.
• Excellent communication skills with the ability to influence and align stakeholders at all levels, across different cultures and functions (HQ to international teams).
• A highly entrepreneurial mindset - proactive, resourceful, results-oriented, and comfortable working in a fast-paced, ambiguous environment.
• Ability to travel to Europe and the USA