About this role

support the Sales team with administrative tasks
using Salesforce to create opportunities, quotes and invoices
run feasibility on new briefs from the team
understand and utilise different research platforms
updating CRM system to ensure all opportunities, quotes, projects, contacts and meetings are tracked
learning & understanding the Pureprofile offering to current and prospective clients
working closely with Account Directors and Managers in the sales team to prepare proposals and presentations
proactively engaging with clients for repeat business
liaising with vendors and internal operations for projects
collaborating with Project Management teams to ensure excellent service

2 to 3 years’ experience within a similar role
understanding of online panel operations, feasibility checks, and respondent recruitment
motivated to deliver targets
highly organised planner
ability to work under pressure and meet tight deadlines
strong verbal and written communication skills, and numeracy
commercial mindset with basic negotiation skills
analytical thinking with attention to detail
proficient in Google Workspace/Microsoft Office Suite and CRM tools

Commercial Client Support Manager

Key skills