Own the project plan end-to-end: define and maintain milestones, dependencies, and a risk register.
Proactively surface blockers before they become delays.
Drive cross-functional alignment across Payments Operations, Treasury, Risk, Finance, and an external third-party service provider.
Facilitate decisions, document outcomes, and keep workstreams moving.
Gather and document requirements in a form that internal stakeholders and the vendor can both execute against.
Own requirements traceability through to testing and go-live.
Maintain a clear view of vendor deliverables and acceptance criteria.
Escalate blockers promptly, manage scope creep, and drive to agreed milestones.
Coordinate UAT with Operations and the vendor, triage issues, validate operational controls, and ensure runbooks and SOPs are production-ready before cutover.
Support partner onboarding to the new stack; provide occasional evening/weekend availability during cutover windows (sporadic, not weekly).
Communicate project status to leadership weekly, including risks, decisions needed, and milestone progress.

3–6 years in a technical project management, implementation, or program management role, with a track record of delivering complex, multi-stakeholder projects on time.
Strong cross-functional leadership skills.
Disciplined project management fundamentals: work breakdown structures, dependency mapping, risk management, and clear status reporting.
Ability to engage credibly with technical subject matter, such as payment rail mechanics, file conventions, and operational workflows to ask the right questions and spot gaps in requirements.
Excellent written and verbal communication; comfortable owning documentation and facilitating both internal working sessions and vendor reviews.
Proven vendor management experience: setting expectations, tracking deliverables, and escalating effectively.

Technical Project Manager

Key skills