About this role
Role Overview
- Manage incoming phone calls for the dealership group
- Ensure all calls are directed to the appropriate department
- Assist with general administrative tasks as required
- Maintain a high standard of customer service at all times
- Provide basic information such as dealership operating hours and general enquiries
- Direct customers to the appropriate team member
- Perform basic data entry, deal processing, etc when required
- Support dealership departments with general administrative tasks to help improve operational efficiency
- Maintain records of calls or enquiries if requested
- Ensure calls are answered promptly during working hours
Requirements
- Equipment is self-provided USB Headset with Noise Cancellation feature
- Working Webcam
- Computer with at least 1.5 GHz processor and at least 8GB RAM
- Main Internet Service Speed: at least 50 Mbps cable connection
- Backup Internet Service Speed: at least 25 Mbps
- Dual Monitor
Benefits
- 20 Paid Time Off
- Referral Bonus – 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract).
- Annual Trip – connect with the broader Wingman community in person.
- Dedicated Support Contact (CSM) – someone to help you succeed and stay connected.
- Access to a Network – collaborate with fellow contractors and onshore specialists.
- Opportunities to Upskill – optional sessions, peer learning, and developmental pathways.
- More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads.
- High-Impact Projects – work alongside top-tier Australian partners on meaningful assignments.
- Flexibility First – deliver your work in your way, with full autonomy on how you achieve outcomes.
- Advisory Support – HR, Tax, and setup guidance available to make contracting seamless.
- 100% Work-From-Home Contracts – all engagements designed for remote delivery.