Operations Delivery Manager – Retiree Health Solutions

Role Overview

• Overseeing project planning, scheduling, capacity management, and progress tracking
• Identifying and pursuing process improvements for efficiency
• Acting as the point of contact for clients and internal teams
• Delivering coaching and managing performance of the team

Requirements

• Working knowledge of relevant Medicare and benefits laws
• Proficient in time management and meeting deadlines
• Skilled in prioritizing tasks and effective communication
• Data-driven approach to problem solving
• Proficiency in Microsoft Office tools (Excel, Outlook, PowerPoint, Teams, Word)

Benefits

• A variety of health coverage options
• Wellbeing and support programs
• Retirement plans
• Vacation and sick leave
• Maternity, paternity & adoption leave
• Continuing education and training
• Several voluntary benefit options