Responsible oversight of complex daily operations and processes
Act as primary contact and escalation point for operational issues
Receive and resolve inquiries from client and various internal teams and ensure timely resolution
Address custom client requests, manage production activities AVP and Officer teams
Coordinate the implementation of new funds, systems and processes
Assist with client conversions and other client projects

BS/BA degree required
Minimum of 8-10 years of related experience, preferably in financial services industry
Experience in working with Bank Loan asset class required
Proficiency with Wall Street Office (WSO)

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans

Vice President, Alternative Investment Services – Bank Loans Operations

Key skills