Key skills
CRMMentoringCommunicationSales
About this role
Role Overview
- Calendar Management (60%)
- Confirm, qualify, and schedule appointments in SAM calendars.
- Contact leads to uncover their challenges, goals, and readiness to invest.
- Build rapport and “elevator educate” leads to warm them up for sales calls.
- Manage ghost calendars and transfer leads strategically to maximize SAM utilization.
- Maintain accurate CRM data, create and manage call lists, and track all touchpoints.
- Outbound Call Management (20%)
- Manage outbound diallers in JustCall.
- Make outbound calls during downtime to qualify and re-engage prospects.
- Ensure daily talk-time and show-rate KPIs are consistently met or exceeded.
- Sales Coaching (10%)
- Participate in roleplays, coaching sessions, and mentoring with the Sales Manager and Director of Sales.
- Develop confidence, refine call flows, and continuously improve salesmanship.
- Drive measurable increases in weekly sales through applied learning.
- Sales Administration (10%)
- Complete assigned CRM tasks, notes, and follow-ups within deadlines.
- Track KPIs and sales results in reports.
- Provide daily updates on performance and pipeline progress.
Requirements
- At least 3 years of phone sales or appointment-setting experience (required)
- Proven ability to hit or exceed quotas
- Strong communication and active listening skills
- Confidence in handling objections and creating excitement on calls
- Highly organized, with the ability to multitask and manage time effectively
- Proficiency in CRM tools and diallers (experience with JustCall is a plus)
- Positive, coachable, and driven attitude
- Passion for working in a fast-paced, performance-based environment
- Bonus Points If You Have:
- Experience working with entrepreneurs, business owners, or freelancers
- Background in sales operations or managing call systems
Benefits
- Competitive pay and results-based incentives
- Learn directly from top-tier sales leaders
- Be part of a growing international company with massive career growth opportunities
- Work in a collaborative, high-performance environment