Key skills
CommunicationCollaboration
About this role
Role Overview
- Handle customer inquiries by phone, chat, and email with empathy and efficiency.
- Help resolve questions and provide the best solutions.
- Accurately record information in the system with attention to detail.
- Work with targets and a focus on results (with full support provided!).
Requirements
- 18 years or older
- Good verbal and written communication skills
- Active listening and empathy
- Curiosity to understand customers and exceed expectations
- Teamwork and collaboration
- Attention to detail, proactivity, and adaptability
- Results-oriented
Benefits
- Transportation allowance
- Meal and/or food allowance
- Life insurance
- Training programs
- Variable compensation
- Profit Sharing (PPR)
- Medical and dental coverage
- Sponsorship for running events
- Employee discounts on products
- Birthday day off
- Partnerships with external companies
- Funeral assistance
- Childcare/babysitting assistance
- Pet health plan
- Wellhub (gym and wellness benefits)