Inside Sales Representative, Health Coach – Course

Role Overview

• Use extensive knowledge of our certifications and specializations to overcome objections, solve prospect concerns, and convert warm leads into sales!
• Make 150+ calls daily to prospective students (no cold calling!).
• Use discovery questions and rapport-building techniques to engage quickly with students
• driving to a one-call close when possible.
• Meet and exceed sales targets, including Monthly Revenue, Average Order Value, and Conversion Rate goals.

Requirements

• A desire to promote and sell our Health Coach (HCI) course.
• At least 1 year of phone-based, high-volume, inside sales experience.
• Prior CRM experience.
• Enthusiastic and results-oriented with a proven track record in phone-based sales.
• Excellent phone-based communication skills.
• Personal passion for fitness and desire to help others.
• Money motivated with a competitive nature that enjoys the grind of sales.
• Comfortable interacting with a diverse potential customer base.
• Ability to communicate and coach someone through their challenges and inspire them to take action despite their fears or roadblocks.
• Ability to build rapport, empathize, and make a personal connection with our prospective students.
• Ability to frame the enrollment/sales conversation as a powerful conversation to help someone bridge the gap from where they are to where they want to be.
• Comfortable learning and applying AI tools as part of daily work.

Benefits

• Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense!
• Additionally, you'll receive exclusive discounts on leading products in the fitness industry.
• After 90 days, employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!
• Health & Wellness Reimbursement: Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.
• Work-Life Synergy: Our Team members have 3 weeks of PTO each year...this is accrued on a bi-weekly basis! And everyone at ISSA gets 9 paid national holidays every year...PLUS 1 floating holiday!
• Parental Time Off: Eligible employees giving birth can receive up to 12 weeks of paid leave, while other parents welcoming a new child receive up to 6 weeks of paid bonding leave.
• Medical, Dental, and Vision Insurance: We offer 2 medical insurance plans accompanied by HSA and FSA options, as well Dental and Vision coverage. Eligibility begins the 1st of the month after you start.
• Team Building: We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events.
• Growth Opportunities: We offer leadership training, coaching/mentoring opportunities, and cross-functional collaboration.
• Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We also provide a monthly work-from-home allowance!