IT Operations & Support Intern

Role Overview

• You take ownership of first-level IT support and resolve day-to-day issues across devices, tools, and access
• You independently set up laptops and accounts for new hires and ensure a smooth onboarding experience
• You manage user accounts and access in Microsoft 365 and Entra ID
• You keep track of our IT equipment and ensure everything is ready to use and up to date
• You ensure our meeting rooms and setups run smoothly and step in when issues occur
• You proactively identify recurring issues and improve processes and documentation
• You take initiative and drive smaller improvements or fixes end-to-end

Requirements

• You are currently studying or recently graduated in IT, computer science, or a related field (or have a strong practical interest)
• You have a basic understanding of IT systems (Windows, macOS, or similar)
• You are highly proactive, hands-on, and take ownership instead of waiting for instructions
• You are confident figuring things out independently and are not afraid to troubleshoot
• You enjoy solving problems and ensuring systems work reliably
• You take pride in resolving issues quickly and thoroughly
• You are available for 3–4 months, starting ASAP

Tech Stack

• MacOS

Benefits

• Real ownership from day one
• A steep learning curve in a modern IT setup
• The chance to work independently and figure things out
• Direct exposure to a fast-growing tech company
• A role where your work genuinely matters
• Flexibility that fits your life