Manages and expands a defined fleet portfolio across Borneo, focusing on plantation, timber, and logistics sectors.
Acquires new customers through disciplined prospecting, face‑to‑face engagements, and structured account planning.
Delivers volume, margin, non‑fuel revenue (NFR), and retention targets in line with annual T&R commitments and medium‑term growth plans.
Positions Shell as a mobility solutions provider by integrating secure payment platforms with non‑fuel offerings.
Addresses customer challenges such as fuel security, route reliability, cost control, and operational uptime.
Demonstrates strong Sales First behaviors through accurate planning and CRM discipline.
Executes structured territory plans and customer journey activities across Sabah and Sarawak.
Manages key commercial levers across the portfolio, including pricing, margin optimization, and credit exposure.
Partners closely with Credit, Finance, and Customer Operations to balance portfolio growth with sound risk management.

Strong experience in B2B sales or key account management, ideally within the logistics, industrial, plantation, or mobility‑related sectors.
Commercially minded, with the ability to translate volume, margin, and Non‑Fuel Retail (NFR) performance into tangible customer value.
Customer‑centric, resilient, and execution‑focused, demonstrating a learner’s mindset within a transforming business environment.
Demonstrates genuine interest in mobility solutions, payment technologies, and energy transition offerings.

Field Based Account Manager

Key skills