Be the representative of Abbott and the ADD brand to the customer with emphasis on laboratory management.
Will interact with Acquisition and Sales Specialist teams, Value Expansion Representative, Area/ Regional Marketing, Customer Support Center and Technical Service, Finance.
This position is very visible and will influence customer purchase decisions.
Makes decision on reagent utilization on integrations and troubleshooting product replacement.
Consider financial and customer implications as part of decision making.
Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns.
Monitor and maintain customer satisfaction through direct contact.
Adheres to safety guidelines; policies; procedures.

Bachelor’s degree or equivalent relevant experience required.
Minimum of five (5) years relevant experience with instrumentation utilized in a laboratory environment, or directly in laboratory environment, field service, technical call center, for Abbott Diagnostics products.
Experience providing technical product application and/or hardware support.
Experience interfacing with customers.
Strong people management and communication skills.
Trouble shooting/problem solving skills.
Computer skills (MS Office).
Ability to travel up to 70-75% in assigned territory and other domestic business locations.
Valid Driver’s License.

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit
an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Sales Ambassador, Distribution

Key skills