Key skills
CommunicationCritical ThinkingRemote Work
About this role
Role Overview
- Coordinate and schedule appointments for healthcare providers and patients.
- Facilitate communication between patients and healthcare providers.
- Maintain accurate and up-to-date medical records.
- Assist in coding procedures and diagnoses for billing purposes.
- Manage prescription refills and coordinate with pharmacies.
- Engage in virtual team meetings and collaborate with colleagues.
- Input patient information into electronic health record systems.
- Verify patient insurance coverage and eligibility for medical services.
- Assist in obtaining pre-authorizations for medical procedures.
Requirements
- Proven experience in the healthcare industry.
- Proficiency in English communication, both written and verbal.
- Proficient in virtual office tools, EHR systems, and communication platforms.
- Strong customer service and critical thinking skills.
- Understanding of HIPAA regulations and the importance of patient data confidentiality.
- Strong problem-solving skills and ability to work with minimal supervision.
- Willingness to work in US time zones (PST, EST, CST).
- High school diploma or equivalent.
Benefits
- Permanent remote work setup
- Competitive starting rate paid in USD
- Internet Allowance
- Retirement Fund
- Paid US holidays
- Paid Vacation and Sick Leaves