Virtual Assistant

Role Overview

• Support the team in daily customer support, operational follow-up, and administrative coordination related to the use of our SaaS platform.
• Provide excellent customer experience, manage customer requests, maintain organized records, and support operational tasks for smooth daily operations.
• Work from 8:00 a.m. to 12:00 p.m.

Requirements

• 2–4 years of experience as a virtual assistant, customer support assistant, or administrative support assistant.
• Experience working remotely in organized and structured environments.
• Experience using customer management tools.
• Familiarity with collaboration tools such as Google Workspace, Slack, Notion, or similar.
• Basic experience with administrative tracking, reporting, or operational coordination.
• Basic to intermediate English for written communication.

Benefits

• 100% remote work
• Part-time schedule
• Opportunity to work in a growing SaaS company
• Clear processes and team support
• Collaborative and professional environment