Will provide program leadership for the critical digital transformation efforts for CST Americas
Work closely with key stakeholders and the IT team to develop and contribute to transformative technology and process solutions
Accountable for managing digital transformation portfolio of projects’ scope, timeline and delivery
Understand the vision and strategic intent of the solution, empathize with customer needs and pain points, iterate on concepts and possible solutions
Develop the overall digital transformation strategy and specific plans for the full lifecycle of digital initiatives using the company’s tools
Implement improved digital initiatives to develop creative solutions and drive process improvement
Manage and collaborate on all phases of program through successful delivery
Collaborate with cross-functional teams to effectively transform various internal reports into meaningful performance dashboards for stakeholders and leadership
Be proactive in holding stakeholders accountable for delivering on the plan laid out, including developing infrastructure necessary to drive clear accountability across teams
Own the timeline for execution and establish key milestones
Report on the development progress, risks and issues
Coordinate across multiple teams and different disciplines to ensure accurate and quality feature delivery; identify and track cross-team dependencies
Collaborate with cross-functional teams to create a solution, understand and suggest tradeoffs for priorities and create robust user testing mechanisms
Be curious and willing to learn new things fast
Requirements
Associate’s Degree
5+ year of experience of software product manager, product owner, and/or business analyst
2+ years of hands-on experience in operations and experience developing and/or delivering technical solutions across data, analytics, and technology
Bachelor’s Degree (preferred)
Proven ability to operate effectively in a highly matrixed environment
Demonstrated experience in change management
Experienced in the use of CRM tools
Ability to develop and articulate technical and organizational solutions to address business needs
Experience with adjusting to shifting priorities and solving problems quickly
Excellent verbal, written and interpersonal communication skills
Highly organized and detail oriented.
Benefits
Health Care Benefits : Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account