Own and manage the product roadmap, backlog, feature intake and prioritization
Translate business needs into clear requirements, tickets, acceptance criteria, and sprint priorities
Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking
Track product development status and communicate progress, risks, and priorities across teams
Support end-to-end product delivery from requirements through release
Coordinate QA/UAT and ensure high-quality, on-time launches
Manage release processes, documentation, issue tracking, and post-launch performance tracking
Gather and synthesize feedback from providers, patients, and internal teams
Synthesize insights into roadmap prioritization and feature development
Maintain a tight feedback loop between users and product
Lead key initiatives (e.g., client implementations) from kickoff to execution
Drive cross-functional alignment across product, engineering, clinical, and sales
Manage workflows, unblock teams, and ensure accountability
Support coordination of customer implementation and RFP-related work across internal teams
Oversee core operational processes (financial tracking, invoicing, board prep)
Run team operating cadence (stand-ups, sprint reviews, planning)
Provide hands-on support in a fast-paced, early-stage environment

3–5+ years in product ops, project management, or business operations (startup experience preferred)
Direct experience in health-tech and/or clinical operations
Strong experience with tools like JIRA, Asana, HubSpot, and BI platforms
Proven ability to translate business needs into product execution
Familiarity with financial operations in a venture-backed environment
Excellent communication and organizational skills; thrives cross-functionally
Builder mindset with a bias for action and process creation
Experience using AI tools to improve efficiency and workflows.

Career track opportunity with potential for rapid advancement with strong performance as the firm grows
100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.
Paid maternity and paternity for 14 weeks at employees' normal pay.
Unlimited PTO, with management approval.
Opportunities for professional development and continued learning.
Optional 401K, FSA, and equity incentives available.
Mental health benefits are available through Tara Mind.
Cost effective GLP-1 solutions available through Crux.

Product Operations Manager

Key skills