Director of Litigation Docketing

Role Overview

• Provide strategic vision and high-level oversight for the docketing team, ensuring seamless operations, proper staffing, and alignment with the firm’s litigation priorities and business objectives
• Lead initiatives to build and foster a collaborative, highly skilled team, driving innovation and adopting processes that enhance efficiency and productivity
• Oversee the development and management of a cohesive team of docketing professionals who deliver comprehensive support across business, litigation, and intellectual property-related services
• Strategically manage workforce planning, including staffing decisions, performance evaluations, compensation strategies, professional development, and career progression, ensuring the team remains highly motivated and aligned with the firm’s goals
• Continuously monitor and assess the firm’s docketing systems, processes, and procedures to maximize efficiency, accuracy, and cost savings while minimizing risks that could adversely affect clients or the firm
• Develop and propose strategies to refine and enhance docketing operations, leveraging emerging technologies, industry trends, and best practices to meet organizational objectives
• Collaborate with the firm’s technology and project management teams to design, manage, and implement docketing-related initiatives and system improvements
• Analyze docketing data to identify patterns, risks, and opportunities, providing actionable recommendations to firm leadership to drive informed decisions
• Act as a trusted subject matter expert and advisor to firm administrative leaders and practice group management, contributing to the creation, review, and ongoing updates of service standards, policies, and procedures for docketing
• Serve as the primary resource for attorneys and firm professionals on issue resolution, policy guidance, best practices, and the optimal use of docketing systems.
• Build strong partnerships with practice group and administrative leaders to ensure docketing needs are effectively addressed and aligned with firm priorities
• Oversee the selection, implementation, and maintenance of docketing software and tools to meet evolving firm and client needs
• Partner with technology vendors and internal stakeholders to ensure maximum utilization of docketing software. Provide advanced training for team members and litigation staff
• Champion organizational change initiatives aimed at modernizing docketing operations to align with firm objectives and industry trends. Serve as a change agent who drives adoption of innovative tools, processes, and methodologies that support operational excellence
• Leverage data analytics and AI-enabled technologies to streamline operations, improve decision-making, and fuel continuous process improvement
• Build and execute a vision for change management strategies, ensuring department-wide adoption and enthusiasm for new processes and technologies. Partner with firm leaders and stakeholders to cultivate a culture of adaptability, continuous improvement, and technological advancement

Requirements

• 10+ years’ of experience in litigation docketing within a large law firm, including at least 5 years of senior level management experience
• Bachelor’s degree or equivalent required; advanced degree, such as Master of Business Administration or similar, preferred
• Advanced knowledge of court rules, procedures, deadlines, and compliance requirements across state and federal jurisdictions
• Ability to lead, inspire, and develop a dynamic team
• Strong decision-making and problem-solving abilities to manage complex docketing challenges
• Skill in identifying inefficiencies, evaluating risks, and implementing innovative solutions
• Proficiency in docketing systems, legal research tools, and process optimization strategies
• Exceptional organizational and time management skills to oversee high-volume, high-priority workflows
• Superior communication and interpersonal skills to facilitate collaboration across litigation teams and firm leadership
• Flexibility to adapt to evolving priorities in a fast-paced, results-driven environment
• Ability to mentor and supervise junior members of the Litigation Docketing team

Benefits

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution
• Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program.
• Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance.
• Commuter and Transit programs are also available.