Quality Assurance Engineer

Role Overview

• Review user stories to understand acceptance criteria for ScholarOne platform features, working with development teams to clarify any questions or requirements
• Identify test scenarios based on user stories and functional requirements for manuscript processing and editorial workflow features
• Write comprehensive test scripts for both manual and automated testing of ScholarOne Manuscripts and Conferences functionality
• Execute test scripts for both new feature development and regression testing to ensure platform stability and reliability
• Document and track defects discovered during testing, providing detailed information to assist development teams in resolution
• Implement test automation and conduct wide range of quality control tests, trials, and analyses across ScholarOne systems and applications
• Draft, revise, and approve test plans and scripts to ensure alignment with quality standards and software development strategy
• Collaborate with product managers, developers, and other stakeholders to ensure comprehensive test coverage for scholarly publishing workflows
• Verify that software solutions meet the specific needs of publishers, editors, authors, and reviewers in the academic community
• Conduct usability testing to ensure optimal user experience for diverse academic publishing stakeholders
• Support testing of integrations and API functionality that connects ScholarOne platforms with external systems
• Participate in release testing and deployment validation to ensure successful product launches
• Maintain test documentation and contribute to knowledge sharing within the QA team
• Stay current with testing methodologies and tools relevant to web-based applications and scholarly publishing workflows
• Maintain AI literacy and understanding of ethical AI applications in academic publishing and scholarly communications

Requirements

• Bachelor's degree in Computer Science, Engineering, or related technical field
• 2+ years of experience in software quality assurance or testing roles
• Strong understanding of software testing methodologies, test case design, and defect management
• Experience with manual testing techniques and test script development
• Knowledge of software development lifecycle and agile development practices
• Proficiency with defect tracking tools and test management systems
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills for documenting issues and collaborating with development teams
• Understanding of web-based applications, user interface testing, and cross-browser compatibility
• Ability to work collaboratively in cross-functional development teams
• Basic understanding of test automation concepts and tools

Benefits

• Remote work
• Diversity, equity, and inclusion initiatives