Key skills
CommunicationTime ManagementSales
About this role
Role Overview
- Serve as the first point of contact for clients via phone and Zoom.
- Explain and review permanent benefits clearly and accurately.
- Guide clients through enrollment and claims processes.
- Maintain accurate documentation of all client interactions.
- Collaborate with team members to deliver an exceptional customer experience.
Requirements
- Must be eligible to work in the United States/Canada
- High school diploma or equivalent required
- 1+ years of customer support, admin, or sales experience preferred.
- Excellent verbal and written communication skills.
- Organized, reliable, and adaptable in a fast-paced environment.
- Team-oriented and self-motivated.
- Proficiency with online platforms (Zoom, Google Sheets, Forms)
- Skilled in time management and multitasking
- Strong attention to detail and professional demeanor.
Benefits
- Full benefit package including Dental, Life, Vision, Medical Insurance, Drug Plan, and death benefit
- Incentive trips (4 per year)
- Performance-based bonuses
- Flexible schedule with weekly pay.
- In-depth training
- Fast career growth
- Performance-based promotions