Partner with customers, dealers, sales, and engineering to assess requirements and design solutions that meet or exceed expectations.
Provide pre
and post-sales technical support, including RFI/RFP responses, solution architecture design, and deployment planning.
Configure, test, and deploy PoC systems and devices for demos, trials, and production environments.
Lead or support technical qualification of sales opportunities, including large direct bids.
Troubleshoot customer issues, identify root causes, and recommend effective solutions.
Deliver compelling technical presentations, product demonstrations, webinars, and trade show support.
Serve as a Subject Matter Expert (SME) for assigned products, providing internal training to Sales, SEs, Technical Support, and Marketing.
Develop dealer training programs and certification content (Hytera University).
Create and maintain system documentation and end-user deployment materials.
Provide structured feedback to Product Management to improve product performance and customer experience.

Bachelor’s degree in Electrical Engineering, Telecommunications, IT, Computer Networking, or related field (or equivalent experience).
3+ years in Sales Engineering, Pre-Sales, or Solutions Engineering within telecommunications, two-way radio, PoC/PTT, or networking environments.
Fluent in English (written and verbal).
Proven ability to independently deliver polished presentations and live product demonstrations to both technical and non-technical audiences.
Strong customer-facing skills with the ability to translate technical capabilities into business value.
Willingness to travel as required.

Sales Engineer – PoC Focus

Key skills