Own the commercial performance, strategic direction, and partner relationships for a portfolio of global brands.
Collaborate with expert teams across Amazon Advertising and SEO to deliver results that drive profitable marketplace growth.
Lead revenue and profit performance across Amazon and marketplaces through data-driven planning, seasonal strategies, NPD launches, and high-impact advertising.
Build and execute strategic joint business plans that align partner goals with marketplace opportunities.
Oversee marketplace content excellence — SEO-optimised copy, A+ content, imagery, and brand storytelling.
Work with our Advertising team to deliver efficient, high-performing advertising campaigns.
Analyse data from multiple sources to surface insights, identify risks or gaps, and drive continuous optimisation.
Maintain strong in-stock health through accurate demand planning and close collaboration with clients.
Act as the primary point of contact for your client portfolio, ensuring proactive, clear communication on performance, risks, opportunities, and priorities.
Build trusted relationships and deliver recommendations that drive long-term success.
Lead multiple initiatives simultaneously, delivering high-quality work on time.
Identify ways to streamline and automate processes to scale account management operations.

2–3 years’ experience in ecommerce, Amazon, or digital marketing (Amazon experience highly regarded).
Client or account management experience in an agency environment highly regarded.
Strong analytical skills, with confidence in Excel/Google Sheets (formulas, pivot tables, analysis).
Skilled communicator and presenter with the ability to simplify complex concepts.
Creative thinker and proactive problem solver.
Highly organised with exceptional attention to detail.
Resilient and confident, with the ability to navigate change and shifting priorities.
Curious, adaptable, and eager to learn quickly.

Account Manager

Key skills