Establish, improve, and own process health across the entire reverse logistics supply chain, and enhance the team’s ability to deliver consistent outcomes for brands and customers
Handle multiple projects simultaneously, including routing optimization, managing internal WMS systems, tracking analytics to improve efficiencies, and coordinating return to vendor (RTV) processes and projects
Serve as an analyst for Operations performance, utilizing strong analytical skills
Build strong partnerships with multiple teams and external support partners to launch new recovery outlets
Lead and participate in cross-functional collaboration across supply chain, finance, and operations to protect assets, optimize recovery, and advance waste-reduction initiatives
Engage regularly with key stakeholders to manage recovery projects, address risks, and resolve operational issues
Harden our reporting and procedure capabilities by identifying blind spots and implementing scalable solutions

3-5 years of applicable experience, Reverse Logistics experience a plus
Bachelor’s degree
Supply Chain Management, Finance, Mathematics a plus
Ability to build processes from the ground up, being scrappy and self-sufficient where needed
Accountability and a strong drive to proactively chase opportunities and improvements
Elite communication skills and the ability to break down and explain complex issues to internal and external stakeholders
Strong analytical and data management skills, SQL a plus
Ability to gather, analyze, and make conclusions from often fragmented data
A high degree of self management and planning to set goals, create inventive KPIs, and the objectives to achieve them
Comfort working cross-functionally across many departments and disciplines
Continuous improvement, or quantifiable improvement results in throughput and recovery

Reverse Logistics Program Manager

Key skills