Shipment Scheduling – Inbound and Direct Ship: using the Transportation Management System (TMS), coordinate shipments from brand partners and customers into our warehouses and directly into Amazon. Ensure timely communication and execution for both pickup and delivery.
Inbound Delivery Appointments: Monitor inbound delivery appointment schedule via cloud based application. Respond to escalations from shippers and carriers regarding delivery appointment timing and availability.
Transportation Data Analysis: Collect, analyze, and interpret transportation data to identify trends, inefficiencies, and opportunities for cost savings or service enhancements. Present insights and recommendations to the team and leadership as appropriate.
Process Improvement: Proactively identify, lead, and implement process improvement initiatives in collaboration with cross-functional teams, driving greater operational efficiency, scalability, and service quality in transportation functions.
Requirements
Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field.
3+ years of hands-on industry experience in transportation or logistics—specifically with freight invoice auditing, shipment management, and outbound operations.
Experience using Transportation Management Systems (TMS) and experience managing shipments with large carriers (Amazon experience preferred).
Demonstrated history of leading or significantly contributing to process improvement efforts.
Advanced proficiency with Excel/Google Sheets; experience with analytics, reporting platforms, or databases is strongly preferred.
Excellent analytical, critical thinking, and problem-solving skills with a strong attention to detail.
Strong written and verbal communication skills for effective work with internal teams, external partners, and carriers.
Ability to manage multiple priorities and adapt quickly in a dynamic environment.
Initiative and independence in driving projects and improvements, as well as the ability to mentor or support junior staff when needed.