Perform preventive and corrective maintenance on robotic and electromechanical systems
Diagnose and troubleshoot mechanical, electrical, pneumatic, and control system issues
Travel to customer sites to execute repairs, upgrades, inspections, and system improvements
Serve as a professional, customer-facing representative of Tutor Intelligence
Clearly communicate system status, root causes, and corrective actions to customers
Support installation, commissioning, and deployment of robotic systems
Maintain accurate service documentation and ticket updates
Manage spare parts usage and ensure proper inventory transactions
Escalate complex technical issues appropriately while driving resolution
Identify recurring failures and partner with Engineering to improve system reliability
Adhere strictly to safety and operational standards

High school diploma or GED required; Associate’s degree in Mechanical, Electrical, Mechatronics, or related field preferred
3+ years of experience in robotics, automation, industrial maintenance, or electromechanical systems
Demonstrated experience troubleshooting in a field or production environment
Ability to read electrical schematics and mechanical drawings
Strong verbal communication skills and confidence working directly with customers
Valid driver’s license and ability to travel extensively

Robotics Technician II

Key skills