Provide a constantly maintained, comprehensive 360-degree view of all active projects and portfolio health
Publish and maintain a single, accurate source of truth for the Services and Revenue teams across all active projects and deals
Build compelling decks and professional presentations for internal leadership and external executive stakeholders
Coordinate and drive productive weekly cross-functional meetings
Join high-value customer and prospect meetings to capture critical strategic insights
Run high-impact brainstorming and working sessions directly with customers and prospects
Partner with Revenue leadership to drive the 'selling of services'
Own the 'Health of the Business' reporting
Build and present professional decks for external stakeholders
Drive consistency in how we scope, present, and report on work
Work closely with the CRO, COO, and Services Leads to identify expansion opportunities

proven track record in professional services and consulting, specifically within the content management and digital experience space
strong, established consulting background
direct, hands-on experience and deep understanding of the Content Management System (CMS) space
approximately 5-10 years of experience in selling CMS-related professional services
prior experience with System Integrators (SIs), digital agencies, or large service organizations
strong background in the enterprise CMS space (Sitecore, Adobe, Legacy)
5-10 years of experience specifically focused on selling services
experience in SIs or Service Organizations
organized and data-driven, capable of maintaining complex project lists and status reports

Senior Director, Professional Services Consulting

Key skills